Our Contact Information
Do you have specific questions regarding our industrial solutions or need technical details about our product range? Reaching out to us is the first step toward optimizing your machinery’s performance. Whether you are looking for high-performance pumps, advanced SKF automatic lubrication systems, or specialized sealing materials, our team is ready to assist you. You can write to us for information about our products or for other questions—no inquiry is too small for our technical experts.
We understand that downtime in industrial processes costs money. That is why we prioritize rapid responses to every inquiry. If you are currently facing a leakage issue or need to upgrade your lubrication setup, please use the contact form or reach out via WhatsApp for an immediate consultation. Our engineers are prepared to analyze your requirements and provide tailored recommendations that fit your specific operational needs.
Get a Professional Quote for Your Projects
Requesting a quotation is a straightforward process designed to save you time. By filling out the form on this page, you provide our sales engineers with the necessary context to prepare an accurate and competitive offer. Please include details such as the model numbers, required quantities, or specific technical dimensions. This precision allows us to skip the back-and-forth and get a price proposal to your inbox much faster.
Our quotation process covers everything from single component replacements to large-scale system installations. If you are unsure about which sealing element or lubrication system suits your environment, simply mention your application details—such as temperature ranges or chemical exposure—and we will guide you. We aim to provide transparent pricing that helps you manage your maintenance budgets effectively without unexpected costs.
Direct Communication Channels for Rapid Support
Sometimes, a quick message is better than a long email. We maintain several dedicated lines to ensure you reach the right specialist immediately. For urgent matters regarding pump demands, our dedicated WhatsApp line is always active. This allows you to send photos of worn parts or technical drawings directly to our technicians, making the identification process much more efficient for both parties.
Our office operates with a structured communication system to prevent any delay in your requests. You can reach our main office via telephone or email for general inquiries, administrative questions, or partnership opportunities. We recommend using our email for formal documentation and detailed technical specifications, while WhatsApp is perfect for quick updates and real-world visual sharing of your equipment issues.
- For Pump Demands: Reach our specialists directly at +90 533 278 16 40 (WhatsApp available).
- For Lubrication Systems: Contact our technical team at +90 535 249 72 16 (WhatsApp available).
- For Sealing Elements: Get expert advice at +90 533 043 44 85 (WhatsApp available).
- General Inquiries: Our fixed line is available at +90 216 549 26 27.
Our Physical Office and Service Location
Our headquarters is strategically located in Istanbul, serving as the central hub for our logistics and technical support operations. If you are planning a visit or need to send physical samples for analysis, our office address is clearly listed below. We maintain a professional environment where our team manages the complex logistics of distributing SKF systems and high-quality sealing components across the region.
Address Details:
Girne Mah. Irmak Sok. Küçükyalı İş Merkezi C Blok No:6
Küçükyalı / Maltepe, 34852 Istanbul, TR.
Being based in Maltepe allows us to maintain close proximity to major industrial zones, ensuring that our response time for local logistics remains highly competitive. We invite our partners and clients to reach out if they require on-site consultations or detailed product demonstrations at our facility.
Standard Working Hours and Availability
To ensure your requests are handled by the right personnel, we operate during standard business hours. Our team is available from Monday to Friday, between 09:00 and 18:00. During these hours, you can expect a dedicated response from our technical and sales departments. We recommend sending your inquiries during these windows to ensure the fastest possible turnaround time.
Please note that our office is closed on Saturdays and Sundays. While our WhatsApp lines may receive messages during the weekend, our engineers will process and respond to all technical queries starting Monday morning. Planning your maintenance requests during the work week helps us integrate your needs into our service schedule without any interruptions.
Specialized Support by Product Category
We have organized our communication channels to match our product expertise. This means you won’t waste time talking to a generalist when you need a specialist. If your problem involves complex lubrication cycles, our lubrication system experts will handle your call. This departmentalized approach ensures that the person answering your question actually understands the mechanical nuances of your specific equipment.
Our expertise spans several critical industrial areas:
- Pumps & Fluid Handling: Expert guidance on flow rates, pressure requirements, and material compatibility.
- Automatic Lubrication: Solutions for SKF systems, including spray and manual lubrication equipment.
- Sealing Solutions: Precision-engineered elements to prevent leaks and extend the life of rotating parts.
- Pipe Repair: Specialized equipment and materials for maintaining pipeline integrity.
Frequently Asked Questions (FAQ)
| Question | Our Answer |
|---|---|
| How fast can I receive a quote? | Typically, we respond to all quotation requests within 24 to 48 business hours depending on complexity. |
| Can I send photos of my broken parts? | Yes, please use our WhatsApp numbers to send clear photos or videos of the damaged components. |
| Do you provide technical support on-site? | We offer remote technical guidance and can arrange on-site consultations for specific industrial projects. |
| Is there an email for technical drawings? | Yes, please send all technical drawings and specifications to tpm@tpm.com.tr for our engineers to review. |
Start Your Inquiry Today
Don’t let equipment inefficiency impact your bottom line. Whether you need to replace a single seal or redesign an entire lubrication network, we are here to provide the expertise you need. Use the contact form above to send us your details, or simply click the WhatsApp links to start a conversation with our specialists right now. We look forward to helping you maintain your industrial excellence.
